Associate Operations Manager
On-site · Indore, Madhya Pradesh, India
Job Summary
The Associate Operations Manager will manage a team of 25-30 FTEs and ensure compliance with departmental policies. Key responsibilities include resolving queries, conducting account reviews, providing training, and driving production and quality metrics. The role will involve data analysis to identify issues and challenges, performance management, and leading internal and external communications. Candidates must possess strong analytical skills, knowledge of denial management, and understanding of Medicare, Medicaid, and relevant coding systems. Excellent communication skills and the ability to prioritize tasks are essential for success in this fast-paced healthcare revenue management environment.
Required Qualifications
- Graduate in any discipline from a recognized educational institute (Except B.Pharma, M.Pharma, Regular MCA, B.Tech & Freshers')
- Good analytical skills and proficiency with MS Word, Excel and Powerpoint (Typing speed of 30 WPM)
- Good communication Skills (both written & verbal)
- Candidate should be good in Denial Management
- Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials
- Good domain knowledge
- Ability to interact positively with team members, peer group and seniors
- Demonstrated ability to exceed performance targets
- Ability to effectively prioritize individual and team responsibilities
- Communicates well in front of groups, both large and small.
Additional Requirements
- Candidates from B.Pharma, M.Pharma, Regular MCA, B.Tech & Freshers' are excluded.
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