Associate, Operations III
On-siteToronto, Ontario, Canada
Toronto, Ontario, CanadaOn-siteFull TimeEntry LevelBachelors DegreeSmall
Full TimeEntry LevelBachelors DegreeSmall
Job Summary
Conduct daily oversight of complex, exception-based operations processes by reviewing, verifying, and recording data into technology systems. Provide analysis and customer service support by researching and resolving inquiries for other departments, business units, external customers, and industry participants. Address escalated questions independently or seek assistance from leadership following established procedures. Suggest process changes and system modifications to reduce risk or increase efficiencies, while training and acting as a resource for team members.
Required Qualifications
- 1+ year prior securities, banking, technology industry and/or job specific related industry experience
- 4-year degree from an accredited university or equivalent
- High school diploma or equivalent
- 3+ years of securities, banking, technology and/or job specific industry experience
Desired Qualifications
- Ability to handle multiple priorities in a fast paced and deadline driven environment
- Ability to understand and meet business daily support needs on an ongoing basis
- Ability to work independently and within a team environment
- Customer service skills
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