Associate Member Services Representative

Entry-level Associate Member Services Representative responsible for providing exemplary member service via in-person, phone, and digital channels, handling routine branch duties including cash box management, account origination and maintenance, and processing transactions. Responsibilities include balancing cash drawers and vaults, handling wire transfers and foreign currency, assisting with basic account openings under supervision, learning CXone, and developing knowledge of Financial Advisory and Real Estate services offered by SECU to provide referrals. Must adhere to policies, protect member information, and maintain professional communication; strong problem-solving and interpersonal skills, ability to work in a team, and willingness to participate in ongoing training and meet attendance expectations.