Associate Member Services Representative

Associate Member Services Representative responsible for providing exemplary member service across in-person, phone, and digital channels; perform routine branch duties including cash box management, account origination and maintenance, and various transactions (wire transfers, deposits, currency handling); balance a cash drawer, operate drive-through as needed, and monitor cash-related procedures; learn and apply CXone, basic financial advisory concepts, and real estate services to provide referrals; maintain confidentiality and security per policies, process disputes, and support daily records and reporting; participate in ongoing training to deepen knowledge of branch operations and SECU’s core values; maintain attendance and professional demeanor while collaborating with other departments to fulfill member requests and support overall branch operations.