Associate Member Services Officer

Entry-level Associate MSO at SECU handling routine branch duties with a focus on exemplary member service across in-person, phone, and digital channels. Responsibilities include cash drawer balancing, account origination and maintenance, Notary Public services, processing wire transfers, handling foreign currency, troubleshooting member accounts and online access, and learning basic lending and collections. The role involves collaborating with other departments, maintaining confidentiality and security per policies, and participating in ongoing training to gain knowledge of consumer lending, credit card products, and financial advisory services. Strong communication, problem-solving, and organizational skills are required, along with regular attendance; the position is office-based with potential for advancement at management discretion.