Associate Manager, Quality Assurance
$75,700–$126,300 year
On-siteRichmond, Virginia, United States
Job Summary
Manage the day-to-day operations of a QA team, providing oversight, development, and performance management to staff to meet performance objectives. Assess project priorities with supervisors, monitor work assignments for adequate resourcing, and ensure quality deliverables meet internal and client timelines. Assist senior management in evaluating QA programs to maintain regulatory compliance and audit efficiency. Evaluate issues and trends reported by staff, determine departmental interpretations, and communicate findings to leadership. Participate in client and regulatory inspections to provide information regarding the QA program and facilitate responses. This role supports the PPD Laboratory Services team, which delivers life-changing therapies through clinical research spanning laboratory, digital, and decentralized trial services.
Required Qualifications
- Must be legally authorized to work in the United States without sponsorship
- Must be able to pass a comprehensive background check, which includes a drug screening
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years)
- 1+ year of leadership responsibility
- Solid leadership and time management skills
- Knowledge of appropriate regional regulations and applicable global pharmaceutical industry guidelines
- For Lab QA Management, knowledge of analytical methodologies, instrumentation and method validation required
- Good verbal and written communication skills
- Demonstrated proficiency with regulations and guideline interpretation, proper documentation and QA departmental policies and procedures
- Detail oriented with ability to deal with multiple and changing priorities
- Able to lift and move objects up to 25 pounds
- Able to work in non-traditional work environments
- Able to use and learn standard office equipment and technology with proficiency
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner
- Able to work upright and stationary and/or standing for typical working hours
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities
Desired Qualifications
- Understanding of Molecular Genomics and Flow Cytometry assays preferred
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