Associate Manager PT under 20 hours

Associate Manager (Part-Time, under 20 hours) at Tumi in Clinton, CT. Responsible for delivering a premium client experience aligned with the brand, driving sales through outstanding service, and maintaining strong client relationships. Leads by example in client service excellence, supports store goals and KPI targets (conversion, DPT, UPT, and Client Data Capture), and participates in training and development of store associates. Key duties include coaching and developing team members, conducting roleplay and training content delivery, planning and prioritizing tasks, maintaining ethical conduct, and collaborating across the store to ensure a consistent, high-level client experience. Emphasizes visual merchandising, adherence to brand guidelines, payroll accuracy, and utilization of Tumi University Training. Strong written and verbal communication, adaptability, and relationship-building skills are essential to promote the organization’s goals and maintain a world-class client experience.