Associate Manager PT Under 20 hours
On-siteToronto, Ontario, Canada
Toronto, Ontario, CanadaOn-sitePart TimeEntry LevelRetailLarge
Part TimeEntry LevelLargeRetail
Job Summary
Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture. Lead the team by planning priorities, championing change, and coaching associates through roleplay and quarterly goalsetting to foster a 360-degree coaching culture. Ensure visual merchandising aligns with brand directives while deescalating client situations and maintaining strict compliance with payroll and Tumi University Training. Build strong client relationships through outstanding service, ethical conduct, and effective communication across all levels.
Required Qualifications
- strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets
- entrepreneurial spirit
- good sense of initiative
- ability to plan and prioritize
- strategic thinking
- ability to champion change
- pride in work
- strive for excellence
- responsibility for performance
- ability to complete all assigned tasks
- ability to meet deadlines
- openness to new ideas and concepts
- ability to quickly learn and apply to the job
- ability to articulate strengths, goals and opportunities
- critical thinking capabilities
- solution oriented
- strong written and verbal skills
- ability to adapt communication skills upwards, laterally and to their team
- ethical conduct
- ability to remain calm and deescalate situations
- ability to collaborate effectively with team
- ability to manage personal timecards
- ability to maintain Tumi University Training
- ability to adhere to all company policies and procedures
- ability to ensure the store follows visual guidelines and directives
- ability to enforce excellent client services
- ability to execute event strategies
- ability to ensure a consistent superior client experience
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