Associate Manager Full-time
On-siteAnnapolis, Maryland, United States
Job Summary
Drive personal sales and KPI metrics including conversion, DPT, UPT, and client data capture while building strong client relationships and executing event strategies. Lead team development through consistent roleplay, coaching, and quarterly goalsetting, ensuring associates receive clear feedback and utilize company tools for a 360-degree culture. Manage visual merchandising to adhere to brand guidelines, maintain accurate timecards for payroll, and uphold all company policies. Demonstrate strategic thinking to deescalate situations and adapt communication skills across all levels. As part of the Retail team, foster an entrepreneurial spirit to increase sales and grow the luxury travel brand.
Required Qualifications
- Strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets
- Good sense of initiative
- Ability to plan and prioritize
- Strategic thinking
- Ability to remain calm and deescalate situations
- Ability to collaborate effectively with team
- Ethical conduct
- Ability to adapt flexibly to change
- Ability to exercise strong written and verbal skills
- Ability to adapt communication skills upwards, laterally and to their team
- Critical thinking capabilities
- Solution oriented approach
- Ability to demonstrate openness to new ideas and concepts while quickly learning and applying to the job
- Ability to clearly articulate strengths, goals and opportunities
- Ability to show critical thinking capabilities and is solution oriented
- Ability to demonstrate openness to feedback from supervisors, peers and team
- Ability to Monitor and assist the Store Manager with the training and development for store associates
- Ability to Complete quarterly goalsetting for personal development
- Ability to Utilize company tools to create a 360-degree coaching culture
- Ability to Manage personal timecards to ensure payroll accuracy
- Ability to Maintain Tumi University Training
- Ability to Adhere to all company policies and procedures
- Ability to Ensure the store follows the visual guidelines and directives
- Ability to Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies
- Ability to Ensure a consistent superior client experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.