Associate Manager Full-time

Associate Manager responsible for creating a client-focused luxury retail experience at Tumi, driving sales through exceptional service, and leading training and development of store associates. Oversees performance to goals (personal sales and KPI metrics such as conversion, DPT, UPT, and Client Data Capture), demonstrates initiative and strategic thinking, and fosters a coaching culture to grow the team. Focuses on client service in a luxury, travel, fashion, and lifestyle context, builds strong client relationships, maintains store standards and visual merchandising, and contributes to world-class service aligned with brand ethos.