Associate Manager | Doylestown
$52,000–$52,000 year
On-siteDoylestown, Pennsylvania, United States
Job Summary
Lead floor shifts with high energy, enforcing opening and closing standards while assigning equitable sections and running pre-shift meetings. Direct daily workflow by stepping into service roles as needed, modeling extraordinary guest engagement during peak hours, and actively monitoring external communication channels. Serve as the first line of defense for shift challenges, turning negative experiences into opportunities for brand loyalty while upholding strict sanitation and safety guidelines. Resolve unexpected operational hiccups swiftly, from equipment malfunctions to supply shortages, and champion a transparent culture by providing candid feedback and soliciting ideas from the floor. Work approximately 40 hours per week across nights, weekends, and holidays to support promotional events and emergency coverage.
Required Qualifications
- 1-2 years of restaurant supervisory experience
- Experience with restaurant technical applications, including POS & OpenTable
- Ability to work in a standing position for long periods of time (up to 10 hours)
- Ability to reach, bend and stoop
Desired Qualifications
- Approximately 40 hours per week
- Available nights, weekends, and holidays as identified by brand leadership, to include promotional days, brand events, emergency, and PTO coverage
- Ability to work nights, weekends and holidays both planned and unplanned within reason, as needed
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