Associate General Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Lead sales activities and initiatives for a retail location with 10+ Home Furnishing Consultants while overseeing consistent implementation of process and policy standards. Coach, hire, and retain top talent by instructing and validating a defined sales process with your direct team. Drive weekly performance targets for Revenue to Budget, Sleep Budget, Diamond Care, and Sales Per Guest. Supervise showroom appearance standards from cleanliness to accurate price tagging and participate in daily reviews of store results against goals. Manage multiple competing priorities to meet deadlines while maintaining high standards of personal and professional conduct. Work a flexible 40+ hour schedule including nights and weekends in a customer-facing environment.
Required Qualifications
- Experience in a sales management role, including store-level general management
- Proven success in high-volume, fast-paced, commission-based retail environments
- Strong leadership background with experience managing teams of 10+ associates
- Excellent interpersonal, communication, and presentation skills
- High level of professionalism and discretion when handling confidential information
- Strong problem-solving, analytical, and time-management abilities
- Self-motivated, quick learner able to manage multiple tasks independently
- Proficient with technology, including iPads, tablets, and basic math skills
- Willingness to work a flexible 40+ hour schedule, including nights and weekends
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