Associate Engineer, Site Reliability
RemoteUnited States
Job Summary
Implement and maintain SLIs and SLOs for assigned services while writing automation scripts and pipelines to reduce manual toil within CloudOps. Contribute to Infrastructure and Configuration as Code using Terraform, Helm, and Ansible, and build, tune, and maintain dashboards, alerts, and telemetry in observability tools. Partner with R&D and Operations teams to enhance telemetry, participate in on-call rotations, and respond to incidents under the guidance of senior engineers. Support the design of automated incident response workflows and runbooks, while building AI-powered solutions to operational problems such as agentic incident triage and predictive alerting. Shadow senior SREs during complex outages, architectural reviews, and fire drills, and actively participate in blameless postmortems to follow up on engineering action items.
Required Qualifications
- B.S. degree in Computer Science, Engineering, or related field (or equivalent practical experience, including bootcamps or demonstrable self-taught work)
- 1-3 years of professional experience in software engineering, SRE, DevOps, or systems administration
- Exposure to at least one public cloud (AWS or Azure)
- Exposure to containers and Kubernetes fundamentals (Docker, Helm, YAML)
- Familiarity with Linux and shell scripting
- Comfortable using Git for branching, pull requests, and merges
- Strong troubleshooting curiosity and willingness to dig into unfamiliar systems
- Willingness to participate in an on-call rotation
- Strong written and verbal communication skills
- Growth mindset — actively seeks feedback and continuously improves
- High level of personal ownership, accountability, and drive
Desired Qualifications
- Familiarity with Windows/PowerShell
- Entry-level cloud certification (AWS Cloud Practitioner, Developer Associate, or SysOps Associate; Azure Fundamentals)
- Familiarity with at least one observability tool (Datadog, Prometheus/Grafana, Splunk, SumoLogic, AppDynamics, etc.)
- Working proficiency in at least one scripting or programming language (Python, Bash, Go, Java, C#, etc.)
- Exposure to Infrastructure as Code (Terraform, CloudFormation, Ansible, Pulumi)
- Exposure to CI/CD pipelines (Harness, GitHub Actions, Jenkins, GitLab CI, etc.)
- Internship, co-op, or project experience with SaaS, PaaS, or multi-tenant environments
- Familiarity with incident management tools (OpsGenie, PagerDuty, ServiceNow)
- Exposure to Agile and DevOps practices
- Academic, open-source, or personal projects demonstrating automation, reliability, or observability work
- Experience with AI agentic coding tools (e.g. Claude Code, Cursor, GitHub Copilot) and integrating AI capabilities into solutions and workflows
- Detail oriented and organized with the ability to manage multiple priorities
- Positive, collaborative energy and a desire to contribute to a growing team
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.