Associate Director, Source to Pay Technology
$188,000–$282,000 year
HybridBoston, Massachusetts, United States
Job Summary
Serve as a trusted advisor to business stakeholders on Source to Pay technology and AI solutions, collaborating to understand current and future state strategies from a global perspective. Implement AI capabilities within the Source to Pay space while adhering to compliance, legal, and ethical standards, including data privacy and regulatory requirements. Proactively offer innovative technologies and solution ideas to drive efficiencies, facilitating workshops to collect user stories and documenting functional and technical aspects for integrations with upstream and downstream platforms. Design, configure, and document system changes within in-scope platforms, contributing to testing strategies and execution plans. Manage relationships with strategic software vendors and managed service providers while working closely with Privacy, DTE Compliance, and Internal Audit to ensure adherence to regulations and system lifecycle processes. Partner with offshore teams to support technical development and enhance projects, translating complex business needs into actionable technical solutions within an agile environment.
Required Qualifications
- Bachelor's degree in technology discipline or equivalent
- 8+ years of work experience with relevant business systems in the Life Sciences industry, or the equivalent combination of education and experience
- Experience with Source to Pay technologies (e.g., Contract Lifecycle Management platform (Icertis), Third-Party Risk Management platform (ProcessUnity), Electronic Signature platform (Docusign), Procure-to-Pay platform (Coupa), and Source to Pay Orchestration tools)
- In-depth knowledge and hands-on experience implementing AI/ML technologies
- Demonstrated ability to translate business challenges into AI-driven solutions with measurable outcomes
- Functional and technical expertise with application configurations, integrations, and documentation
- Demonstrated ability to understand, analyze, and document complex business processes, translate business needs and functional requirements into technical or process-driven solutions
- Self-directed individual who is able to work independently and collaboratively in a matrixed team environment
- Experience in program and project management, demand management, resource management and system lifecycle management
- Results-oriented individual with a proven track record of on-time project delivery for large, complex projects with global stakeholders
- Exceptional analytical, quantitative, problem-solving, and prioritization skills
- In-depth experience in design, development, and deployment of technology solutions using agile software development practices and dev/ops model
- Very strong written and verbal communication skills and ability to present in a clear and concise manner to various technical and non-technical audiences
- Demonstrated ability to solve complex business problems by collaborating across organizational boundaries
- Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility
Desired Qualifications
- Experience working with implementation partners as well as managed services providers and/or offshore teams
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