Associate Director - PMO Excellence & Enablement
On-siteHyderabad, Telangana, India
Job Summary
Lead PM Enablement Strategy and Governance by owning the service portfolio, operating model, and continuous improvement initiatives aligned to business objectives. Drive the strategy, roadmap, and optimization of PM tools including PM Planner, PMO Hub, Jira, ServiceNow, SharePoint, and Microsoft 365 solutions. Develop and implement AI readiness, GenAI enablement, automation, and digital transformation strategies across project and portfolio management processes. Define, standardize, and continuously improve project, program, and portfolio management methodologies, templates, processes, and best practices. Build capability development programs, training curricula, knowledge repositories, and communities of practice to enhance project management maturity and tool adoption. Develop portfolio dashboards, performance metrics, and executive-level reporting that deliver actionable insights. Serve as the primary point of contact for PM Enablement services, partnering with business leaders and technology teams to translate requirements into scalable solutions. Manage third-party providers, monitor service delivery against SLAs and contractual commitments, and drive operational excellence, quality, and cost optimization.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline
- 10+ years of experience in project, program, portfolio management, PMO leadership, or PM Enablement functions within a large enterprise environment
- Strong knowledge of project management frameworks and methodologies, including Agile, Waterfall, Hybrid delivery models, governance, and PMO best practices
- Demonstrated experience managing and optimizing project management platforms such as Jira, ServiceNow, SharePoint Online, Microsoft 365, PM Planner, and PMO tools
- Deep understanding of SharePoint Online, Microsoft 365 solutions, information architecture, content management, and collaboration platforms
- Experience implementing AI, GenAI, workflow automation, analytics, or digital transformation initiatives within project management or operational environments
- Proven ability to influence senior executives, lead cross-functional teams, manage vendors, and drive organizational change across complex environments
- Strong analytical, problem-solving, presentation, communication, and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment
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