Associate Director, Operations, Rare Disease Business Unit
$143,250–$210,000 year
On-siteCambridge, Massachusetts, United States
Job Summary
Serve as the strategic link between the Rare Disease Business Unit Commercial Operations organization and field teams, ensuring alignment on business priorities and initiatives. Partner closely with the National Sales Director and Head of Thought Leader Liaisons to enhance field culture, engagement, and organizational effectiveness. Lead planning and execution of key field meetings, communications, and leadership engagement activities while representing field perspectives to inform leadership decision-making. Drive the successful implementation of commercial initiatives through collaboration across Operations, Training, Medical, BOS, and V&A teams. Collaborate on the development and deployment of field tools and processes, including CRM, Veeva, targeting, and customer engagement platforms. Identify field challenges and operational gaps through ongoing engagement to develop and implement solutions that improve impact. Monitor and evaluate the impact of field initiatives, providing recommendations to optimize outcomes and support achievement of business objectives.
Required Qualifications
- A Minimum of 6 years of pharma/biotech industry experience
- breadth of knowledge in Sales & Marketing
- Analytical background with the ability to integrate multiple data sets, analyze large data sets and create quick turnaround executive summaries
- Ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously in a fast-paced environment
- Proven track record of effective project management and producing results as a team and/or individual contributor
- Working within an environment of strict compliance to all appropriate regulatory guidelines
- BA/BS is required
Desired Qualifications
- 2+ years of Management or Strategy Consulting experience
- within a Life Sciences or Pharma/Biotech practice
- Experience in Pharma/Biotech field sales, or sales operations
- Experience with specialty / rare disease data & analytics
- Pharma/Biotech launch experience
- MBA is strongly preferred
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