Associate Director - Operational Readiness

Develop comprehensive operational readiness plans aligned with strategic objectives and integrate readiness considerations into project execution phases. Lead assessments to identify risks and gaps, then develop mitigation strategies to ensure successful launches and sustained operations. Oversee training initiatives for staff and monitor key performance indicators, reporting findings and recommendations to senior leadership. Champion a guest-focused approach throughout all efforts to enhance the visitor experience while driving continuous improvement through industry best practices. Requires a Bachelor's degree with seven years of operational management experience, including three years in a senior leadership role.