Associate Director of Program Management
On-site · Fort Worth, Texas, United States
Job Summary
Associate Director of Program Management, based out of Fort Worth, TX HQ, leads a team of Program Analysts to drive program delivery quality for Koddi Ads publishers. Responsibilities include coaching and developing the team, serving as a senior escalation point, building scalable operational processes, collaborating with sales and cross-functional partners to surface upsell opportunities and renewals, analyzing campaign data to inform strategy, representing client needs to product/analytics/marketing, championing adoption of AI tools and new platform features, and contributing to hiring and onboarding as the organization scales. Key skills include leadership, client storytelling, cross-functional collaboration, data analysis, ad operations fundamentals, and proficiency with Excel, Google Slides, Google Ads, Meta Ads, and DSPs; willingness to travel.
Required Qualifications
- 7+ years of experience in program management, account management, or performance advertising, ideally within retail media, programmatic, or ad tech
- Demonstrated success managing and developing IC teams with a strong emphasis on coaching, performance management, and professional development
- Strong operational instincts — proven ability to build and scale delivery processes that improve consistency and team efficiency
- Solid understanding of the campaign lifecycle, optimization tactics, and ad operations fundamentals
- Ability to analyze campaign data, identify actionable insights, and translate performance trends into clear client narratives
- Experience supporting commercial conversations, including upsells, renewals, and QBRs, in a client-facing capacity
- Strong communicator with effective presentation skills and the ability to represent your team's work to senior internal and external stakeholders
- Experienced in working cross-functionally and aligning diverse teams around shared goals and priorities
- Comfortable navigating ambiguity and driving execution in a fast-paced, evolving environment
- Proficient in Excel, Google Slides, and major advertising platforms (e.g., Google Ads, Meta Ads, DSPs)
- Experience using and learning the latest AI tools and capabilities to drive business outcomes
- Willing to travel as needed
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