Associate Director of Operations
$65,000–$75,000 year
Hybrid · Boston, Massachusetts, United States
Job Summary
Associate Director of Operations at Tenacity leads operational and data functions across student data systems, insurance, risk management, financial administration, technology, facilities, and HR support. The role supervises the HR Coordinator and Office Administrator, partners with external HR/legal resources, and reports to the CEO. Focused on data quality, reporting for program leadership and stakeholders, and ensuring compliance with contracts (e.g., Boston Public Schools), the position combines systems thinking with hands-on operations to support mission-driven programming and organizational effectiveness. Strong emphasis on data management, cross-functional collaboration, vendor management, budgeting oversight, and building scalable processes within a nonprofit education context.
Required Qualifications
- Bachelor's degree required; advanced degree in Education, Public Administration, Data Management, Nonprofit Management, or related field a plus
- Minimum 4–6 years of progressive experience in nonprofit operations, data coordination, or closely related field
- Demonstrated experience managing data systems and producing reports
- Familiarity with insurance administration, vendor management, and organizational operations
- Prior supervisory experience required
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