Associate Director, Middle Office (Trade Ops)
On-site · Kuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Associate Director, Middle Office (Trade Ops) at MUFG Investor Services leads senior-level oversight of daily middle-office operations, including cash, position, and trade-activity reconciliations, trade support, and settlement across multiple asset classes. The role entails supervising client deliverables, overseeing SLAs and KPIs, acting as a senior client escalation point, coaching junior staff, driving process improvements, and leading cross-functional projects including onboarding and tool implementation. Requires 5–7 years in middle office/trade support, a university degree in a related field, deep knowledge of post-trade processes and a broad range of financial products, and experience with trade matching/settlement platforms. Strong Excel skills (VBA advantageous) and familiarity with reconciliation platforms, plus potential benefit from exposure to portfolio-management/front-office systems. This position is hybrid-lybrid? The description indicates a hybrid work arrangement per listing tag and in-person remote option for Kuala Lumpur, Malaysia.
Required Qualifications
- University degree in Finance, Economics, Accounting, Mathematics, or related field
- 5–7 years of relevant experience in middle office, trade support, settlements, or outsourced operations
- Strong knowledge of financial products including equities, fixed income, FX, futures, options, CFDs, IRS, TRS, OTC derivatives, and private equity
- Experience with trade matching and settlement platforms such as OMGEO CTM, ALERT, Traiana, MarkitSERV, or IceLink
- Strong Excel skills; VBA knowledge and familiarity with reconciliation platforms are advantageous
- Experience with portfolio management or front-office systems such as Enfusion, Calypso, Eze, or Broadridge Portfolio Master is beneficial
- Excellent communication skills, ability to interact with clients, brokers, custodians, and internal teams
- Ability to work autonomously while managing evolving priorities
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