Associate Director
$31,200–$31,200 year
On-siteChennai, Tamil Nadu, India
Job Summary
Provide strategic and operational leadership across multiple AML/Financial Crime operations, including Transaction Monitoring, Investigations, Enhanced Due Diligence, and Quality Control. Drive operational excellence through resource planning, performance management, and governance frameworks to ensure investigations are completed accurately within defined SLA/TAT commitments. Oversee end-to-end transaction monitoring, manage high-risk investigations, and lead root cause analysis and corrective action plans. Serve as the primary leadership contact for client stakeholders, managing escalations and delivering executive-level dashboards and business reviews. Lead managers and supervisors across multiple teams while fostering a high-performance culture focused on accountability and continuous improvement.
Required Qualifications
- 15+ years of overall experience in AML, Financial Crime, Compliance Operations, Risk Operations, or Transaction Monitoring
- Minimum 5+ years of experience leading large-scale operations in a senior leadership capacity
- Proven experience managing multiple operational functions and large teams
- Extensive experience in Transaction Monitoring, Financial Crime Investigations, AML Compliance, or related risk operations
- Demonstrated success in client relationship management, operational governance, and performance improvement programs
- Strong experience managing global stakeholders across Operations, Compliance, Risk, Legal, and executive leadership teams
- Experience leading transitions, scaling operations, organizational change initiatives, and business growth programs
Desired Qualifications
- Strong leadership and organizational management capabilities
- Executive-level stakeholder and client management skills
- Deep understanding of AML, Transaction Monitoring, Financial Crime Investigations, and Compliance Operations
- Strong business acumen with the ability to balance compliance, operational performance, and commercial objectives
- Excellent analytical and problem-solving abilities with a data-driven leadership approach
- Proven ability to drive operational transformation and continuous improvement initiatives
- Strong communication, presentation, negotiation, and influencing skills
- Ability to manage multiple priorities in a fast-paced, highly regulated environment
- Experience working within global delivery models and cross-functional operational structures
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