Associate Director, Commercial Training
$175,000–$215,000 year
On-siteBurlington, Massachusetts, United States
Job Summary
Assess training needs for selling skills, product knowledge, competitive knowledge, and business acumen. Develop and lead product-specific and market-specific training programs and materials in conjunction with Sales Leadership, Marketing, Market Access and Analytics teams. Partner with subject matter experts across the organization for training content and determine the appropriate mix of training vehicles, such as web-based, home study, classroom, and virtual options. Develop assessment tools to validate and document learning and proficiency. Represent training initiatives through the Medical Legal Regulatory Committee (MLR) approval process. Work collaboratively with the Sales Leadership team to establish standards and coordinate delivery of PEC's training program for new hires and existing members of the field sales organization and internal commercial teams. Conduct field rides with members of the field sales organization to provide in-the-field coaching, assess training needs, and evaluate training effectiveness. Evaluate and improve program effectiveness through assessment tools, defined KPIs, testing, and user feedback. Support the development of cross-functional training workshops and programs, including product launch, New Hire, POA, and national business meeting.
Required Qualifications
- Bachelor's degree
- 5+ years successful sales and/or commercial training experience in hematology/oncology
- Ability to develop and deliver both traditional and modern training methods (mentoring/coaching programs, virtual training, on-the-job or in classroom training, e-learning courses, scenario-based application workshops, etc.)
- Strong workshop design, facilitation and presentation skills
- Proficiency with Veeva, Tableau, Microsoft Office (word, excel, powerpoint), Sharepoint
- Excellent leadership and collaboration skills to partner with colleagues across various departments
- Demonstrated ability to manage multiple projects simultaneously with cross-functional teams while being flexible and responsive to dynamic situations and changing priorities
- Ability to travel as needed (estimated up to 35%)
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