Associate Director, Business Development - Based in Austin, Texas (Relocation Support Provided)
On-siteNew York City, New York, United States
Job Summary
Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drive revenue growth. Lead renewals and expansions across key accounts to unlock incremental margin and volume, while partnering with the wider Business Development team on cross-account initiatives and category strategy. Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product regarding partnership campaigns and platform reliability issues. Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance. This role requires 7+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback. Candidates must demonstrate a proven track record structuring and closing complex commercial deals, possess strong negotiation skills, and be comfortable with ambiguity. Ad-Sales & Media Monetization expertise is essential, including experience selling digital performance media and physical inventory alongside core performance agreements.
Required Qualifications
- 7+ years in business development, partnerships, or account management
- ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback
- Proven track record structuring and closing complex commercial deals
- Strong negotiation and relationship management skills
- comfortable representing ShopBack at a senior level with merchant partners
- Data-driven and a critical thinker
- ability to form a view from the numbers
- ability to explain the 'why' behind a recommendation
- desire and capability to step into a leadership role
- Comfortable with ambiguity and stepping up
- judgment and initiative
- existing account list
- Ad-Sales & Media Monetization Expertise
- proven track record selling digital performance media (in-app, web, CRM)
- experience pitching retail media, rate cards, and flat-fee placement packages
- experience pitching core performance agreements
- AI-native
- use AI tools as your default way of working
- fluency level the rest of the org is actively building toward
- This role is based in Austin, Texas
- Relocation Support Provided
Desired Qualifications
- commercially savvy
- brings monetization ideas of their own
- arrives with a book of business already in hand
- strategic role with a broad mandate over key merchant relationships and commercial negotiations
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