Associate Database Administrator
Hybrid · Sao Paulo, São Paulo, Federative Republic of Brazil
Job Summary
Plan, develop, and execute technical support activities for users and database infrastructure maintenance services, both remotely and on-site. Provide guidance and support to users by registering, analyzing, diagnosing, and resolving database-related requests. Troubleshoot database issues and support migrations, service implementations, and technology transfers. Perform preventive and corrective maintenance to ensure database reliability and performance. Monitor database performance, capacity, and availability to proactively identify and resolve issues. Administer and configure database management systems while adhering to security best practices. Ensure compliance with SLA requirements related to response times, escalations, and downtime communications. Maintain and update technical documentation to support long-term database sustainability and operational excellence. Collaborate with infrastructure, application, and support teams to ensure seamless database operations.
Required Qualifications
- SQL Server (Required)
- Oracle (Required)
- Experience administering backup and storage solutions
- Knowledge of database security concepts, backup and recovery processes, and performance monitoring
- Strong problem-solving skills and ability to prioritize tasks in a dynamic support environment
- Excellent communication, collaboration, and organizational skills
- Ability to work independently while maintaining a strong customer-service mindset
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