Associate Data Center Operations Analyst - Mainframe Operations
On-site · Chennai, Tamil Nadu, India
Job Summary
Associate Data Center Operations Analyst role for Mainframe Operations focusing on delivering client-focused support for system and batch processing. Responsibilities include monitoring batch and online processes, handling ABENDs and recoveries, performing IPLs, performing 2nd-level support, creating client reports, and coordinating with internal/external stakeholders. Requires strong Mainframe skills (MVS, VTAM, JCL, TSO, JES2, CICS, OPC/TWS), experience with batch scheduling and ITIL processes, and availability for 24x7 shift coverage. Opportunities for growth through internal training (Ensono University) and collaboration across vendor technologies.
Required Qualifications
- Minimum 3-5 years of experience in Mainframe Operations
- Strong knowledge on Mainframe Operations; Batch monitoring, Console Operations, Ad hoc job Scheduling and IPL Activities
- Experience with OPC/TWS scheduling tool for Production/Batch Monitoring
- Strong knowledge in Console Operations; experience in complex Sysplex environment
- 2nd Level support for System and online monitoring, batch ABEND & recovery and system restarts
- Knowledge on MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, SDSF
- Understanding of JCL structure and ability to modify per instructions
- Familiarity with ITIL processes (Problem/Incident/Change)
- Willingness to work in 24x7 environments
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