Associate - Customer Service Consultant - Healthcare
On-site · Bogotá, Bogota D.C., Colombia
Job Summary
Associate - Customer Service Consultant (Healthcare): be the point of contact across live chat and inbound calls to deliver exceptional customer service and basic troubleshooting for healthcare products/services. Utilize CRM tools and MS Office (Outlook, Word, Excel) to manage interactions while maintaining strong written and verbal communication. Demonstrate multitasking across several applications and provide reliable service to customers and employees in a remote, healthcare-focused support environment.
Required Qualifications
- High School diploma or GED
- Excellent verbal and written communication skills
- Proficient reading skills
- Multi-tasking skills with several applications
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
- Proven customer service skills
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