Associate Customer Consultant (R-19259)

Associate Customer Consultant at Dun & Bradstreet drives onboarding and implementation for customers, serving as the primary product expert to educate customers on training options, guide successful product usage, conduct 30-day check-ins, coordinate issue resolution, and support data migrations and upgrades. You will maintain ongoing status updates with customers and internal teams, prioritize business needs, and facilitate transitions from onboarding to renewal. Key skills include data handling and manipulation, Microsoft Office, and Salesforce/Sales & Marketing Technology familiarity, with strong verbal, written, and presentation abilities. The role requires a proactive, ownership-driven mindset, collaboration across teams, and a focus on customer value and success, supported by a Bachelor's Degree and the ability to train and transfer knowledge to diverse audiences.