Associate, Custody Operations

Custody Ops Associate needed to support daily processing and monitoring of plans on Vestwell’s platform. Responsibilities include reviewing incoming cash, wires, and checks; processing corrections on plan and participant levels; settling trades with sub-custodians for mutual funds, stable value funds, and ETFs; handling high volumes of complex operational issues; identifying and reconciling discrepancies in Cash and Share balances; overseeing team actions and ensuring cross-functional collaboration to meet timelines; creating and maintaining written operating procedures; auditing record-keeping and plan administration components; monitoring deliverables and supporting project completion; and investigating data discrepancies for remediation. Requires an undergraduate or graduate degree in Finance or Accounting, strong numerical ability, proficiency with Excel, and familiarity with mutual funds/ETFs, ERISA concepts, and custodian platforms; experience with CRM tools and collaboration software is a plus. The role is based in Vestwell’s King of Prussia office with a hybrid schedule, and offers a base salary of $65K-$70K, bonus eligibility, and potential new-hire equity. The company emphasizes benefits, a hybrid work model, and offices in multiple locations. The summary focuses on responsibilities and skills: cash/wire processing, reconciliations, trade settlement, issue resolution, procedures, data integrity, cross-team collaboration, and excel/ERISA/custodian knowledge.