Associate Consultant, Project Management
On-sitePune, Maharashtra, India or Manila, Metro Manila, Philippines
Job Summary
Provide comprehensive, timely support for enterprise tools and assist in developing, maintaining, and implementing training materials. Perform demos for clients, migrate customers onto new tools, and monitor application timelines by comparing actual performance against plans. Create metrics for the enterprise and assist with testing enhancements as needed. Deliver status updates to management and handle ad hoc requests while acting as the first point of reference for day-to-day queries. Operate under general supervision with a focus on maintaining policies and procedures to build expertise in the function.
Required Qualifications
- 1-3 years of experience with tools and applications with direct client support
- Technically competent to act as first point of reference for day-to-day queries
- Excellent oral and written communication skills, especially in writing
- Knowledge of MS access and excel
- Excellent organizational and analytical skills
- Demonstrates excellent analytical, consultative, communication and judgment skills
Desired Qualifications
- A College or University degree and/or relevant proven work experience is preferred
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