Associate Cloud Specialist

Job Summary

Required Qualifications

• •Associate's degree or equivalent experience
• •foundational understanding of cloud hosting environments and support processes
• •Experience in Incident Management
• •Knowledge of systems administration principles
• •Knowledge of Microsoft Windows
• •Knowledge of networking
• •Knowledge of virtualization technologies
• •Knowledge of Microsoft Server environments
• •Knowledge of Microsoft Active Directory
• •Knowledge of Microsoft networking
• •Knowledge of Microsoft storage
• •Knowledge of Microsoft virtualization technologies
• •Oral and written communication skills
• •professional demeanor
• •ability to interact with others using discretion and tact
• •Critical thinking
• •analytical skills
• •problem-solving skills
• •ability to summarize large quantities of information into actionable insights

Desired Qualifications

• •Experience working with cloud infrastructure monitoring tools
• •executing corrective action workflows in a timely manner
• •Demonstrated ability to work independently and collaboratively within a team environment
• •ability to influence, motivate, and mobilize peers and business partners
• •Experience contributing to internal documentation
• •audit information gathering
• •alignment with established standards, policies, and configuration guidelines
• •Familiarity with disaster recovery and business continuity processes
• •Familiarity with cloud-hosted environments
• •Proven ability to establish rapport and gain the trust of customers and partners
• •effectively building consensus across stakeholders