Associate Clinical Oncology Specialist
$110,000–$130,000 year
On-siteAtlanta, Georgia, United States
Job Summary
Conduct patient retention and unit growth activities by cultivating relationships with key personnel at Oncology accounts and ensuring adherence to prescribed test cadences. Analyze and monitor patient testing data to identify workflow improvements, while educating medical professionals on Natera tools for test order management. Utilize internal reports to track key performance indicators related to fulfilled order volume and partner with sales reps and territory managers to achieve optimal outcomes. Requires 25-50% travel and occasional evening or weekend work.
Required Qualifications
- Bachelor's degree preferred or Associate's degree with minimum of 3 years of relevant experience
- Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience
- Thrives in ambiguous environments
- Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
- Ability to think strategically as well as execute tactically
- Must act with a sense of urgency
- Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
- Effective time management skills required with a demonstrated ability to assess and prioritize
- Proficient in Microsoft PowerPoint and Excel; Gmail
- Fluent in understanding data spreadsheets and technologies
- Demonstrated ability to quickly learn software and reporting systems
- Duties may require working outside normal working hours (evenings and weekends) at times
- 25-50% travel required
Desired Qualifications
- Become experts on all Natera Oncology products and processes to maximize effectiveness in the field
- Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
- Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume
- Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider
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