Associate Client Service Manager - Employee Benefits

Serve as the primary service contact for a low to moderately complex book of business in the Columbus market, overseeing client servicing needs, team engagement, and escalation protocols. Onboard new clients to ensure accurate information meets agency standards and manage the client renewal process to maintain quality and timing. Participate in relationship development with carriers and internal stakeholders, and support senior staff on complex accounts by pre-qualifying, reviewing, and procuring coverages while managing risk assessments. Maintain Client Engagement Strategy (CES) compliance and pursue relevant designations to grow insurance knowledge. Requires a Bachelor's degree, two years of insurance client service experience, and an active Life & Health license.