Associate Client Service Manager - Commercial Insurance
On-site · Fort Wayne, Indiana, United States
Job Summary
Provide client servicing for an assigned book of commercial insurance clients, acting as the primary service contact with guidance, onboarding new clients, managing renewals, coordinating with internal teams and carrier partners, and supporting more senior staff on larger accounts. Responsibilities include overseeing client servicing needs, ensuring timely and quality delivery, maintaining client relationships, and contributing to CES compliance. Requires a Bachelor's degree in a related field, 2+ years of insurance client service experience, active P&C license, strong MS Office skills, attention to detail, and teamwork. The role emphasizes relationship development, accuracy in information gathering, and ongoing insurance knowledge growth; compensation and benefits are highlighted as part of Hylant's culture and career development programs.
Required Qualifications
- Bachelor’s degree business, insurance, risk management, or similar field of study
- Two (2) or more years of insurance client service experience
- Active Property & Casualty License
- Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
- CIC or CRM Designation encouraged
- Excellent attention to detail, oral and written communication skills
- Ability to work well in a team environment
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