Associate, Channel Relationship Manager, Small Medium Enterprises
On-site · New Delhi, Delhi, India
Job Summary
Associate, Channel Relationship Manager for SMEs responsible for driving New-to-Bank client acquisition and growing the liabilities portfolio (operating accounts, term deposits, and transaction banking). Build and nurture partnerships to generate a robust pipeline, leveraging cold calling, networking, and partner referrals. Serve as a product and market specialist for DBS SME Banking, articulating value propositions, advising clients on suitable banking solutions, and ensuring compliant, high-quality client onboarding. Demonstrates strong relationship management with SMEs, maintaining a customer-centric approach, and achieving sales targets while collaborating with product, operations, and legal teams. Requires 3-5 years of SME/Business Banking liability sales experience, a bachelor’s degree in finance/economics/commerce or MBA or CA, and proficiency in AML/KYC and regulatory guidelines.
Required Qualifications
- Minimum 3-5 years of SME/Business Banking Liability sales experience with a strong emphasis on New-to-Bank (NTB) client acquisition
- 3-5 Years of relevant experience in Current Account Acquisition; originate CMS/ Trade / FX transactions from SME clients
- Demonstrable track record of consistently meeting or exceeding sales targets, particularly in liabilities products (operating accounts, term deposits, transaction banking)
- Experience in leveraging various prospecting techniques, including cold calling, networking, and partner collaborations
- Strong understanding of SME banking products and services
- Ability to build and maintain strong client and partner relationships
- Excellent communication and listening skills; good sales & negotiation skills
- Knowledge of AML/KYC requirements; understanding of regulatory guidelines on banking issued by MAS/RBI (local regulations)
- Bachelor’s in finance/economics/commerce or MBA or CA
- Good interpersonal and communications skills
- Strong planning, organizing, and problem solving abilities
- Well versed in cash management/transaction banking; basic understanding of Trade and Foreign exchange banking products and associated technology platforms
- Experience with onboarding clients efficiently and in compliance with bank policies
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