Associate (Billing/O2C)
Hybrid · Delhi, Delhi, India
Job Summary
Associate (Billing/O2C) at a global law firm in India, responsible for end-to-end Billing and Collections Management including invoicing, pre-bill generation, draft review, bill finalisation, collections, and query resolution. Works with partners, fee earners, secretarial teams, and local/regional offices to ensure billing accuracy, adherence to SLAs, data reconciliation, and compliance. Plays a role in audit support, bad-debt analysis, and cash collection improvements, with a focus on reducing lock-ups and ensuring timely payments. Open to 24x7 support, collaborative in cross-functional teams, and committed to meeting targets and maintaining ethical and financial guidelines.
Required Qualifications
- Commerce graduate
- 1-2 years relevant experience in Billing and collection/ Accounts receivables
- Good communication - oral & written
- Self-starter, energetic and good team player
- Open to deliver additional efforts as and when needed
- Achievement of Weekly/Monthly/Quarterly targets and SLA
- Been driven and motivated to achieve targets set
- Following Robust escalation process
- Resilient under pressure and ability to quickly adapt to unforeseen work demands
- Handling of queries for the owned area of responsibility
- Working with cross functional teams in Country
- To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules
- To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- To respond and action in a timely professional manner any escalations received
- To provide timely and accurate reporting that captures performance trend metrics and actionable management information
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