Associate Benefits Support Services Analyst
On-siteHyderabad, Telangana, India
EXPIREDHyderabad, Telangana, IndiaOn-siteFull TimeEntry LevelHR ServicesLarge
Full TimeEntry LevelLargeHR Services
Job Summary
Respond to general benefits inquiries from clients and worksite employees via phone, chat, email, or case management systems. Assist in researching and resolving routine to moderately complex benefits-related tasks, including COBRA administration, FSA/HSA claims processing, 401(k) plan support, and Leave of Absence management. Support the processing of PeopleSoft benefits events, audit benefits data for accuracy, and coordinate with third-party vendors to ensure regulatory compliance. Handle escalations while maintaining strong communication skills and attention to detail in a team environment.
Required Qualifications
- Bachelor's/Master's degree in Human Resources, Business Administration, or related field
- 0–2 years of experience in HR operations or benefits administration
- Strong communication skills (written and verbal)
- Analytical thinking and attention to detail
- Good organizational and time management skills
- Customer service orientation and active listening
- Ability to work independently and in a team environment
- Willingness to learn and adapt to new systems and processes
Desired Qualifications
- Bachelor's/Master's degree in Human Resources, Business Administration, or related field (preferred)
- Fresh graduates with relevant internships or coursework
- Exposure to HRIS platforms like PeopleSoft
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