Associate Application Specialist

Act as the primary point of contact for assigned clients, managing day-to-day account operations and handling queries, concerns, and escalations. Build strong relationships by understanding client requirements, coordinating with internal teams for service delivery, and supporting manpower planning and hiring. Ensure timely renewal of agreements, invoice submissions, and payment follow-ups while maintaining accurate client records and CRM updates. Monitor ongoing requirements to proactively provide solutions and prepare regular reports for stakeholders. This role focuses on post-implementation support, troubleshooting, and training within PowerSchool's global K-12 education ecosystem to drive customer satisfaction and retention.