Associate, AI & Process Automation
HybridChicago, Illinois, United States
Job Summary
Lead discrete workstreams supporting process improvement, intelligent automation, and AI-enabled transformation initiatives by independently managing assigned tasks, prioritizing work, and recommending practical solutions to engagement leadership. Facilitate client interviews and workshops to understand business objectives, then analyze processes and technologies to identify improvement opportunities and develop future-state designs. Partner with technical teams to design, configure, and deploy automation solutions while translating requirements into functional specifications. Prepare executive-ready deliverables, business cases, and roadmaps, and support implementation planning and change management activities. Mentor analysts, contribute to methodology development, and build trusted client relationships through exceptional service delivery.
Required Qualifications
- B.A. or B.S. degree required
- MBA preferred
- 2+ years of consulting, business transformation, operations, process improvement, automation, technology implementation, or related experience
- Ability to work on-site as requested
- Ability to work remotely
- Ability to travel up to 80%
- Ability to work non-standard work hours as necessary
Desired Qualifications
- Experience supporting or leading workstreams on consulting engagements or business transformation initiatives
- Experience documenting business requirements, process maps, operating procedures, or functional specifications
- Working knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Design Thinking, etc.)
- Exposure to AI, intelligent automation, process mining, low-code platforms, enterprise applications (ERP, CRM), or workflow technologies
- Familiarity with Agile, SDLC, or product delivery methodologies
- Strong analytical and problem-solving skills with experience translating business challenges into actionable recommendations
- Experience analyzing operational or process data using tools such as Excel, Power BI, Tableau, SQL, or similar technologies
- Experience collaborating with both business and technical stakeholders
- Excellent written, verbal, and presentation skills
- Experience working in one or more industries such as Healthcare, Life Sciences, Financial Services, Manufacturing, Consumer Products & Retail, or similar industries
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