Associate Ad Review Specialist Contractor (6 month Contract)
HybridSingapore, Singapore
Job Summary
Review ad submissions and podcasts to ensure compliance with Spotify's policies, managing review queues against SLAs and prioritization guidance. Triage time-sensitive escalations from sales, advertisers, and vendor teams, while identifying emerging trends and high-risk content for leadership. Collaborate with stakeholders to refine enforcement workflows and support quality assurance initiatives through error reporting and root cause analysis. This fixed-term, 6-month contractor role is based in Singapore with some in-person meetings required three times weekly. You will work assigned shifts including early mornings, late evenings, and weekends, with potential on-call coverage for holidays.
Required Qualifications
- BA/BS degree or equivalent practical experience
- 1+ years of operational experience in ad review, content moderation, brand safety, or a related area
- Ability to work effectively both independently and collaboratively
- Comfort taking ownership of work
- Clear and thoughtful communication with different stakeholders
- Experience working with sales teams or vendors
- Ability to navigate complex issues
- Time management skills
- Ability to prioritize competing assignments effectively
- Flexibility to work assigned shifts, which may include early mornings, late evenings, and weekends
- Willingness to accept some weekend or holiday on-call coverage
- Comfort reviewing content that may be sensitive or disturbing
- Location in Singapore
- Willingness to come in 3 times per week for in-person meetings
Desired Qualifications
- Experience working with sales teams or vendors
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