Associate Account Manager Team Lead

Manage customer retention activities by handling urgent concerns, responding to cancellations, and performing contractual re-signs to extend relationships and increase profitability. Lead team operations through weekly planning meetings, huddles, and mentorship of new hires while utilizing Salesforce to schedule and document all activities. Drive customer penetration by selling full suite of Republic Services products and minimizing rate restrictions. Support business management requirements and provide guidance on challenging processes for team members.