Associate Account Manager II

Coach and support customers to increase value through comprehensive commercial conversations and interactions. Begin developing relationships with key buyers and decision makers, then assist in creating opportunities like progress and fact-finding meetings to build the customer account. Develop an understanding of the customer's business issues by attending meetings to understand needs and expectations, while recommending products, services, and insights that meet those needs. Complete basic account plans outlining tactics to acquire or maintain business, and gather data on potential ideas and solutions to address specific business needs. Document components of business cases for change at the direction of senior colleagues and exchange simple information to gain support. Proactively seek help from managers when needed to address differences and ensure agreement among all parties. Assist in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching an agreement.