Alera Group logo
Alera GroupPosted 25 months ago

Associate Account Manager

$64,480–$85,010 year

HybridKnoxville, Tennessee, United States

Full TimeEntry LevelLarge

Job Summary

Serve as a trusted day-to-day resource for clients by coordinating renewals, open enrollments, and ongoing service activities while partnering with carriers, vendors, and internal teams. Create client-facing communications, presentations, and benefit education materials to support a positive client experience. Maintain accurate client records and documentation while managing service workflows, ensuring high-quality execution across all aspects of account management and client service. Partner with Account Executives, Sales, and Marketing teams to support renewal strategies and long-term client success through proactive service, relationship building, and problem resolution. This role requires a Life and Health insurance license and 1–3 years of employee benefits experience.

Required Qualifications

  • Life and Health insurance license
  • 1–3 years of employee benefits, account management, client service, or related experience
  • Strong communication, organizational, and relationship-building skills
  • Proficiency with Microsoft Office
  • Ability to manage multiple priorities in a fast-paced environment
  • Active State Life & Health License
  • Ability to obtain required licensure within 6 months of hire
  • Ongoing continuing education to maintain active status

Desired Qualifications

  • Experience with employee benefits renewals, open enrollment, and carrier relations
  • Knowledge of COBRA, HIPAA, ERISA, and related compliance requirements
  • Experience with agency management systems or benefits administration platforms

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce