Associate, Account Management (Metro Manila)
$336,000–$384,000 year
HybridTaguig, Metro Manila, Philippines
Job Summary
Manage and enhance work relationships with partner restaurant chains through regular, personal contact with restaurant managers. Renegotiate contract conditions such as commission rates or minimum basket sizes on a regular basis. Convince restaurant managers to implement backlinks on their websites or splash pages to convert online traffic into additional orders. Design and improve the aftersales process by streamlining operations and the CRM system. Find and convince the best partner restaurants to join the corporate menu booklet while monitoring order evolution and customer experience. Negotiate exclusive deals with top partner restaurants to increase orders while safeguarding relationship quality. Ensure all partner restaurants maintain a high customer experience and brief them on improvement strategies. Requires a Bachelor's degree, 1-3 years of lead or account management experience in food and beverages, and fluency in English and Filipino. Located in Metro Manila.
Required Qualifications
- Bachelor's degree graduate
- Required language(s): English and Filipino
- Location: Metro Manila Area
Desired Qualifications
- Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
- Great interpersonal and communication skills in person, strong negotiation skills
- A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
- Endurance and perseverance in the process of follow up on partner restaurants
- Pleasant personality, high level of enthusiasm and commitment
- Ability to work structured and efficiently organize the communication process with our partners
- Team player, self-motivated with the ability to work self-reliant
- Keen interest and good understanding of building relationships with clients
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