Associate, Account Management (Metro Manila)
$336,000–$384,000 year
On-siteTaguig, Metro Manila, Philippines
Job Summary
Manage and enhance relationships with partner restaurant chains through regular personal contact and contract renegotiations regarding commission rates and minimum basket sizes. Convince restaurant managers to implement backlinks and splash pages to drive online traffic into additional orders while negotiating exclusive deals to increase volume and safeguard relationship quality. Design and improve aftersales processes by streamlining operations and the CRM system, ensuring all partners maintain high customer experience standards. Monitor order evolution and customer experience after integration, convincing the best partners to join the corporate menu booklet.
Required Qualifications
- Bachelor's degree graduate
- Required language(s): English and Filipino
- Location: Metro Manila Area
Desired Qualifications
- Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
- Great interpersonal and communication skills in person, strong negotiation skills
- A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
- Endurance and perseverance in the process of follow up on partner restaurants
- Pleasant personality, high level of enthusiasm and commitment
- Ability to work structured and efficiently organize the communication process with our partners
- Team player, self-motivated with the ability to work self-reliant
- Keen interest and good understanding of building relationships with clients
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