ASSOCIATE ACCOUNT DIRECTOR (100% Remote outside of Canada)
RemoteCanada
Job Summary
Own a VIP portfolio of approximately 12 high-value client accounts by setting strategy, running kickoffs, and managing the client relationship end-to-end. Coach and develop 2 to 3 Account Managers by reviewing deliverables, providing real-time feedback, and using AI marketing tools to improve campaign quality and client communication. Serve as the primary Quality Assurance gate for your team's output, assets, copy, campaigns, and reporting. Participate in hiring and onboarding new Account Managers as the team evolves. This hands-on marketing leadership role serves as a stepping stone between Account Manager and Account Director, focusing on client retention and growth for SMBs. You will work remotely outside Canada, providing your own workstation and adhering to standard business hours in Pacific or Eastern Time.
Required Qualifications
- 3+ years in digital marketing with hands-on experience across paid media (Meta/Google), SEO, email, and conversion-focused landing pages
- Hands-on experience designing and executing full-funnel marketing strategies that drive measurable marketing ROI for small and mid-sized businesses (SMBs)
- Proven track record of strong client retention and growth, building trusted, long-term relationships
- Strong coaching instincts and a genuine desire to develop people, with an interest in mentoring, training, or onboarding Account Managers
- A collaborative, highly effective communicator, comfortable and credible leading senior client-facing conversations (kickoffs, strategy, reporting) as well as clear internal direction
- Comfort working across a full AI tool stack and AI-assisted marketing workflows, with the agility to learn new technology quickly
- Comfortable working cross-functionally and owning outcomes, serving as the primary Quality Assurance (QA) gate for team deliverables
- Technical, analytical, and results-driven, with strong administrative and organizational skills to multitask in a fast-paced, remote environment
- As part of a diverse team, the ability to work both independently and collaboratively
- Organized, administratively strong, and have solid writing, phone, and general communication skills
- Experience in an SMB-focused marketing agency or SaaS environment
- Hands-on experience with GoHighLevel (GHL)
- Fluent in English
- Must be willing to work standard business hours in either the Pacific Time Zone or the Eastern Time Zone
- Must provide their own workstation, computer, and headset and have a fast and reliable internet connection
- Must be willing to provide a governmental photo ID and proof of residential address as part of the onboarding process
Desired Qualifications
- Experience in an SMB-focused marketing agency or SaaS environment - preferred
- Hands-on experience with GoHighLevel (GHL) - an advantage, not a requirement
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