Assoc International Customer Specialist
On-site · New York City, New York, United States or Irvine, California, United States
Job Summary
Assoc International Customer Specialist will support pre-sales activities, quote preparation, order validation and processing, coordination with internal service providers, and post-sales activities including returns, credits, and customer queries. The role requires handling simple customer orders, maintaining pricing / catalog rules, liaison with Buyers and Purchasing Operations, and ensuring accurate order entry in SAP/Salesforce environments. Candidate should have customer- and sales-oriented mindset, basic project coordination skills, reliable teamwork, familiarity with IT manufacturers and products, and strong English communication. Willingness to travel and some knowledge of SAP (SD), Salesforce, and MS Office are desired.
Required Qualifications
- Limited experience in Sales Operations and Customer Service roles
- Experience of handling simple, straight forward customer orders
- Customer and sales orientation
- Reliability, conscientiousness, sense of responsibility and initiative
- Basic knowledge of project coordination
- Ability to work in a team
- Some knowledge of the major IT manufacturers and their products
- Strong communication skills with good command of spoken and written English
- Willingness to travel
- Basic knowledge of SAP (SD Module), Order Engine / Salesforce, MS Office, E-Business Tools
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