Assistente Suporte TI

Conduct technical support via telephone and manage incident ticketing. Handle call center operations, resolve backlogs, and register 100% of incidents and requests. Apply technical IT knowledge and communication skills to address user needs. Requires a technology degree and ITIL v3 certification; offers competitive compensation with benefits including meal allowance, medical and dental coverage, child care assistance, life insurance, private pension, and a monthly day off. Join a team dedicated to digital transformation, network infrastructure, and cybersecurity innovation.