Assistente de Vendas e Relacionamento Full Time - Vila Mariana

Conduct welcoming and efficient in-person or digital customer service for students and parents. Clarify course, product, and service inquiries while managing the full sales cycle from pre-sale to post-sale. Organize cultural events and official exams like Cambridge and Proficiência. Execute client follow-ups, track complaints, and assess satisfaction levels. Support student entry and exit by monitoring behavior and reporting to leadership. Maintain active and inactive client databases and identify complaint patterns to drive service improvements. Collaborate with teachers and coordination teams while adhering to internal policies and data protection standards.