ASSISTENTE DE RESERVAS - TURISMO

Conduct client reservations via phone, email, WhatsApp, and booking platforms while managing availability, rates, and accommodation types. Execute, modify, and cancel bookings in internal systems and partners like Booking and Omnibees, monitoring daily integrations for errors. Update hotel listings, tariffs, and payment methods; handle apartment blocks and payment controls. Process refunds, generate group quotes, and verify data consistency across channels. Resolve operational tool issues and suggest process improvements. Requires high school diploma, tourism reservation experience, and proficiency with Infotravel, Omnibees, and Apogeu systems.