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Grupo New ChasePosted 1 week ago

Assistente de Garantia - Belém/PA

On-siteBelém, Pará, Brazil

Full TimeMasters Degree

Job Summary

Analyze warranty processes for each service, verifying vehicle history, mileage, sales date, coverage, and manufacturer compliance. Review technical evidence, mechanic reports, parts, and labor to ensure conformity. Evaluate the need for photos, additional attachments, or special requests to the manufacturer for approval. Conduct preventive audits on service orders, correcting pending items before submission to avoid credit reversals. Execute warranty transactions on manufacturer portals, attaching mandatory documentation. Request authorizations for parts, products, and services directly with the manufacturer when necessary. Open technical campaign processes according to factory guidelines. Requires full high school education, active Category B driver's license, basic automotive knowledge, and Office skills. Salary is market-competitive with comprehensive benefits including health, dental, and wellness programs.

Required Qualifications

  • Ensino Médio Completo
  • CNH Categoria B Ativa
  • Noções básicas de peças, mão de obra e mecânica automotiva
  • Pacote Office (principalmente Excel)

Desired Qualifications

  • Cursos técnicos ou profissionalizantes em Administração ou áreas correlatas
  • Experiência em rotinas administrativas na área automotiva ou pós-vendas
  • Vivência com análise e abertura de processos de garantia

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